PAYMENT & CANCELLATIONS
Full payment is due at the time of booking. All reservations are 100% non-refundable within 24hrs of departure. Canadian Wilderness Adventures reserves the right to cancel tours due to inclement weather, insufficient bookings or events beyond our control. If your tour is cancelled by Canadian Wilderness Adventures, you will be issued a full refund. Due to new COVID-19 measures, if you are experiencing any COVID-19 symptoms we will move you to a new date and time or provide a full refund.
Cancellation Protection allows you to cancel your tour and receive a full refund on the value of the tour until 1 hour before your departure time, no questions asked. It will also allow you one opportunity to reschedule your tour to any future tour time with availability. Cancelation protection must be purchased for each guest on the booking.
If you purchase Cancellation Protection and do not show up for your tour without notifying us 1 hour before your departure you will be charged for the value of your tour.
Group bookings of 10 or more guests booked directly through our agents require final confirmed numbers 72hrs prior to departure. Any changes within the 72hrs are subject to 100% charge.
Group bookings booked via our groups department require final confirmed numbers 14 days prior to the activity date, and any changes inside that period are subject to 100% charge.