• Driver’s License: All drivers of snowmobiles must be at least 19 years old with a valid and full, unrestricted (equivalent to a BC Class 5 or BC Class 6) license.  All drivers who are under 25 years old are required to present their license upon check-in.
• Release of Liability and Waiver Form: It is mandatory for all tour participants to sign a Release of Liability and Waiver Form. Any participants under the age of 19 must have a parent or guardian present to sign on their behalf.
• Helmets: It is mandatory for all snowmobile, ATV and buggy tour participants to wear a Department of Transport Safety Approved Full Faced Helmet while on tour. Dogsled participants are required to wear a ski, snowboard or bike helmet.
• Cancellation Policy: Full payment is due at the time of booking. All reservations of less than 10 guests are 100% non-refundable within 24 hrs of departure (excluding Sproatt Steak Night and Campfire Cookout tours which are 48 hrs). Group bookings of 10 or more guests are 100% non-refundable within 72 hrs of departure. Canadian Wilderness Adventures reserves the right to cancel tours due to inclement weather, insufficient bookings or events beyond our control.
  Group bookings booked via our Group Sales require final confirmed numbers 7-14 days prior to the activity date (as per your contract), and any changes within that period are subject to 100% charge.
• All tours are tentative until minimum numbers are met. Our guest experience team will contact you the day before your tour departure date if the tour is NOT confirmed. If your tour is cancelled by Canadian Wilderness Adventures, you will be issued a full refund.
• Credit Policy: Should you need to cancel your tour due to travel disruptions, restrictions, or personal illness within the non-refundable cancellation period of 24 hours, you may be eligible for a tour credit. To qualify, you must provide verification from a physician, travel documents, or other material deemed necessary to process your cancellation request. We will credit the full amount of your tour for use on a future date, less the cost of food for dining tours. Documented evidence must be produced to support this claim; if you cannot produce valid documentation, you will be charged the full amount for the tour. Please note the travel restrictions in your area before booking a tour to ensure you are allowed to travel to Whistler. Refunds will not be given to anybody who cancels due to travel restrictions announced outside of the 24-hour cancellation period.
• Collision Coverage/Fuel Surcharge: Zero-deductible collision coverage/fuel surcharge of $35.00 per driver per day is mandatory on Snowmobile and ATV tours. Collision coverage/fuel surcharge is $45.00 on Powderhound and Bralorne snowmobile tours, as well as Buggy tours. A fuel surcharge of $5 per person on snowcat and Jeep tours applies.
• Alcohol: Under no circumstances is any person suspected to be under the influence of any drugs or alcohol permitted to go as a driver or passenger on any tour. No outside alcohol is permitted in the Snowcat or at any dining venue. Persons denied participation will not receive a refund.
• Pregnancy: Safety regulations require that Canadian Wilderness Adventures not permit pregnant women to ride as driver or passenger on any Snowmobile, Dogsled, ATV or Buggy tour. All mothers-to-be are welcome on our Snowcat, Snowshoe, Jeep and Canoe tours.
• Health: Adventure sports activities are not recommended for individuals who suffer back or neck pain, heart or respiratory distress. Consult your physician prior to participation. Please let your Guest Experience Agent know if you have any food allergies or dietary requirements for dining tours, or any other relevant allergies/medical conditions.
• Weight/Height: Each tour has its own weight requirements, and some have height requirements too. Please refer to your tour details for these specific requirements.
• Age Restrictions: Each tour has its own minimum age requirements. Please refer to your tour details for these specific requirements.
• Language Policy: All groups require a minimum of one English speaking translator to interpret the Release of Liability Waivers. Snowmobile, ATV, Buggy and Canoe tours require one English speaking translator per guided group. Dogsled, Snowcat, Snowshoe and Jeep only require a translator for the waiver process. Translators must be 19+ years of age.

Adventure sport activities involve many risks, dangers and hazards. These risks and hazards are outlined in our release of liability, waiver of claims, assumption of risks and indemnity agreement, which participants are required to sign before participating in an Adventure Sport Activity. This agreement will affect your legal rights should you be involved in an accident.

All groups require a minimum of one translator to interpret the waivers. Snowcat, dogsled and snowshoe tours do not require a translator for the tour, just the waiver process. Translators must be 19+ years and speak both English and the language of the group fluently enough to translate safety instructions and procedures.